Qa and developer relationship problems

Getting QA and Developers to Work Together | Zephyr

qa and developer relationship problems

Work as a Team, not as two different departments [Developer & QA] . Volunteer to help testers out with fixing environment or setup issues so. Download the whitepaper to learn how to make your QA and Dev teams work components and testing them as they are finished can reduce this problem, but it . Rethinking Developers' Relationship to Software Testing with developers so that application updates can solve production problems faster.

This same idea can be applied at a higher level to the development and testing of an actual feature to allow the tests to drive the development of that feature.

qa and developer relationship problems

In this scenario the development and QA teams meet together and the first thing that is decided upon is the high level tests that will be used to verify the correctness of the feature. Developers and QA analysts work together to define, at a high level, what test will be run and created to test the feature. Developers then start writing the code that will be necessary to make those tests pass, one test at a time.

Each time the development team has enough code created to make a test pass, that code is handed over to QA to execute that test against the code for the feature. One by one, the code required to make each test pass is written and tested and little by little over the course of the iteration the feature is both developed and tested at the same time. This process of developing features one test at a time requires the entire team to work together as a single unit to complete the work for a sprint.

It requires developers to understand more about the testing process, since they will need to know how the features they are developing will be tested. It requires the QA analysts to know more about the development process, since they will need to be aware of when certain parts of a feature are ready for testing. Inevitably, when bugs are found using this process, they are handled immediately.

When QA member finds a bug, it indicates that a particular test that a developer thought should pass, does not pass. Work doesn't move forward until the failing test passes, so bugs are always fixed as the software is developed, not after. At least not bugs that are found by normal testing.

qa and developer relationship problems

Metrics and Dashboards Most Agile teams use either a burndown chart or a wallboard with different lanes to show the progress of items being worked on and to let the team know what the priority of work is. These tools can be an important part of getting development and QA teams to work together Having a central location where team members are able to see priorities and the progress of work being done during the iteration, helps the team to have a unified goal and to visualize how work will progress during the iteration.

When adapting a truly Agile process, as suggested in this paper, many teams struggle with a huge backlog of QA work being pushed to the end of the iteration. Breaking down features into smaller components and testing them as they are finished can reduce this problem, but it can also be very helpful to have a burndown chart or wallboard that clearly shows the work backing up before it becomes an issue. Communication is key This whole process hinges on one very important thing: For many organizations this is the single hardest barrier to overcome.

In many development shops QA teams are not used to communicating with development teams with the frequency that is required to be successful in an Agile environment. There is no time for indirect methods of communication like complex bug tracking systems and long emails.

The development and QA teams need to learn to communicate most things immediately instead. Co-location can help make this communication easier, but when that isn't possible, instant messaging systems can be another fast way to communicate. The key is to drop many of the formalized-and slow-communication systems QA and development teams are used to using in favor of fast, immediate communication.

It is also common for QA and development teams to develop a sort of rivalry in many organizations where they act as opposing forces. This kind of ingrained mentality can be difficult to overcome, because developers often look at QA analysts as enemies who seek to find problems with their work, and QA members often have a similar view of developers or equate their job performance to finding a large number of bugs.

What Is a Quality Assurance Engineer? - Should You Become One? - Ask a Dev

Both QA and developers have to learn to work as single team with the purpose of shipping quality software. While QA and development teams continue to hold an antagonistic view, it is impossible to have worthwhile communication.

Active steps must be taken to break down these barriers and join the two teams together. Group activities and team building exercises that incorporate the whole team together can be helpful, but the most success is often achieved by mixing up roles to some degree. It is helpful for QA members to learn a little bit of development and even pair program with developers.

And, it can be equally helpful for developers to participate in some QA activities like helping to run or create tests. Automation Another critical area for developers and QA to work together is test automation. Make sure you understand what is important for your customers and test that. Don't just look at the user story definition. Try to think like the users and make sure the application will make sense from their perspective.

qa and developer relationship problems

In one case I was involved in, the application had a error-reporting feature that passed all the functional tests and had a great look and feel. But customers complained that they weren't able to easily understand from the report where the highlighted problem actually was.

Always think of your users and don't test just to say that you performed a test. Users don't care how many tests you ran on your application—they care about the product quality and that it answers their needs.

Top Best ways to make good relationship among QA and Developers

Share responsibility It's very simple: Everyone should be responsible for the quality of the product. In an agile team, there's no more "us" and "them. QA should test the whole system. Yes, QA are the gatekeepers, but everyone in the agile team should have the same responsibility for the quality of the product.

Three best practices ] 3. Choose your battles As a gatekeeper, you can't fight over every single defect. Understand which fights are worth fighting and where you can let go. Otherwise, everyone will spend a lot of time fixing things that are not that important. Define your own "red line" of things you simply won't compromise on, and focus only on those things. For example, I am very particular about initial interactions with a product e.

Rethinking Developers’ Relationship to Software Testing

Conversely, I've avoided fights about installation tweaks for on-premises solutions that only get installed once. Many teams set up a "defects committee," which predefines showstoppers vs. This helps focus everyone's efforts. Be constructive about defects No amount of testing will ensure that you have zero defects.

By adopting such an approach, organizations ensure that developers are more aware of the challenges facing their applications in production, while IT Ops is able to communicate more clearly with developers so that application updates can solve production problems faster. By now, DevOps techniques have achieved widespread adoption. DevOps is now a commonly accepted approach to organizing labor for IT teams large and small.

IT teams can achieve even more innovation by restructuring the relationship between development and QA roles. Specifically, organizations can significantly increase the part that developers play in writing automated software quality tests.

The Relationship Between Developers and QA Teams

Doing so makes sense for several reasons: Developers know the code of the applications they write better than anyone.

They are therefore ideally positioned to determine which tests to write.

  • 6 ways QA can work better with developers
  • The Delicate Dev-QA Relationship
  • Getting QA and Developers to Work Together

Developers are already skilled at writing code. Although writing automated software tests may require them to learn some new software frameworks, their skillsets should be readily extendable into this realm.

qa and developer relationship problems

By involving developers in the software testing process, IT teams ensure that developers have better visibility into their code as it moves down the development pipeline. In turn, they are better positioned to use that insight to improve the application code. If developers learn that a particular interface feature is causing problems during testing, for example, they will know that they should update the code for that feature.