Delivering Great Customer Service - Grooming Business Magazine - November
How can grooming affect your relationship with customers? Good hygiene and grooming habits (regular bathing, brushing teeth, using mouthwash and. What non-verbal signals does your appearance send to others? the clothes you wear, how well groomed you are and your body language. a parent, son/ daughter, brother/sister, friend, adviser, patient, client and consumer all in one day. how nerves and stress affect you physically, can help you understand how you. The clothes you wear send a message to your customer. you take your vocation and your relationships with your customers seriously. give you a disheveled appearance and affect your ability to make a good impression.
They tell a customer if you are approachable or not.
Your Personal Appearance Is Your Responsibility | Quality Digest
If you are exceptionally well dressed, it can almost guarantee your approachability. Customers tend to seek out sales associates and employees who dress well.
If you have, then consider why you asked them. It was likely because their appearance led you to believe that they were an employee.
Grooming, Attitude And Their Impact On Professional Life
When you represent an establishment or engage in work within the community, your objective is to build a positive rapport with your customers. Rapport begins with the first point of contact. The attire you choose to wear is saying two things loud and clear to a customer: Unless your employer requests an overly casual dress code, it is far better to overdress in a professional manner than to dress down.
Go the unexpected professional mile.
- Delivering Great Customer Service
Dress in a manner that impresses your customers. Think of it this way. When you approach a customer and start a conversation, you are hoping to have their undivided attention so they will appreciate your effort, focus on your message, and hopefully, make a sale.
The last thing you need to do is distract them by what you are wearing. Start a program with the proper incentives that rewards your customers for their advertising efforts and you are sure to improve your client list.
These days, services like Squarespace or Wix. You will also need to have a presence on social media to help improve your online presence. When it comes to social media platforms, FacebookPinterest, and Instagram will be among some of the best as they will allow you to market your business and provide visual proof of your abilities. Building relationships with these businesses will give you easy access to customer bases that will most certainly require your services.The 7 B's of Relationship Building - Mark Sanborn, Customer Service Expert
You may also receive business from them as well. Bring plenty of freebies and informational marketing materials to hand out to locals and pique their interest.
You will also be able to build relationships with potential customers and answer any questions they may have using this method. Produce Promotional Products for Your Customers People love free products and businesses love the opportunity to advertise.
Grooming, Attitude And Their Impact On Professional Life - Ms. Career Girl
Mix the two together by creating promotional products such as bags, t-shirts, and other objects that people will enjoy using. This will help to get your name and business information out to the public without having to spend too much time on outreach. These giveaways will not only attract attention but will also give you the chance to collect information on individuals that you can market to after the giveaway has ended.